Financial Coaching - Policies

🌿 Cancellation/Rescheduling Policy

• 48 hours: You are welcome to cancel or reschedule up to 48 hours before the beginning of your scheduled session time by emailing Alyson at alyson@greenestar.co. (24 hours prior is acceptable, but 48 hours is preferred.)

• Less than 24 hours (unless you are ill): 

  • Sessions that are cancelled or rescheduled with less than 24 hours notice (for any reason other than illness) may be charged 50% of the session fee.

• No-shows: No-show sessions will be charged the full session fee.

• Exceptions: Exceptions may be made for emergencies.

🌿 How Payments Work

• Payment is due on the day of your session.

• Secure and confidential payment info.: 

• After your first payment, the payment processor (Stripe) will encrypt and save your payment information. Alyson is unable to view this confidential information.

• Convenience - 2 Methods

• Auto-pay: For future sessions, Alyson can request that Stipe charge your same payment method.

• Payment links: Or, if you prefer, Alyson can send you a payment link for each session.

🌿 Scope of Practice

• Greene Star Financial Healing offers financial coaching, money/budget coaching (focused on the YNAB method), and financial healing (in the context of coaching).

• We do not offer psychotherapy, tax accounting, or investment-advising services.